Customer Comments
Customer One
Total number of parts received 2nd quarter 2009 = 139,253 3rd quarter 2009 = 13,759 4th quarter 2009 = 14,536 1st quarter 2010 = 82,198
Total number of rejects 2nd quarter 2009 = 0 3rd quarter 2009 = 0 4th quarter 2009 = 0 1st quarter 2010 = 0
Total deliveries 2nd quarter 2008 = 7 3rd quarter 2009 = 2 4th quarter 2009 = 3 1st quarter 2010 = 6
On time deliveries 2nd quarter 2009 = 7 3rd quarter 2009 = 2 4th quarter 2009 = 3 1st quarter 2010 = 5
Additional comments: Quotes consistently completed within 48 hours.
Pricing found to be competitive throughout the quarter.
Supplier consistently complies with packaging and labeling requirements.
Supplier effectively supports employees with technical assistance, prompt acknowledgments, accurate invoicing, and good business practices.
Supplier is reactive to unanticipated needs and able to ship orders as initially confirmed.
No corrective action requests filed.
Customer Two
Total number of parts received 2008 = 138.674 2009 = 279.272 Jan-May 2010 = 31,330
Total number of rejects 2008 = 0 2009 = 0 Jan-May 2010 = 0
On time deliveries 2008 = 100% 2009 = 100% Jan-May 2010 = 100%
Additional comments: Quality rating 100%, on time rating 100%
Customer Three
Report from Inspection "they are very good, impressed with the craftsmanship."
Customer Four
Total parts delivered 2008 = 26,136 2009 = 21,500
Total rejects 2008 = 0 2009 = 0
Additional comments: Quality rating 100% On Time Delivery 100% for both 2008 and 2009
Customer Four
Total number parts received Jan 1st half 2008 = 328,500 2nd half 2008 = 157.5000 1st half 2009 = 342,000 2nd half 2009 = 288,000
Total deliveries 1st half 2008 = 13 2nd half 2008 = 5 1st half 2009 = 18 2nd half 2009 = 6
Total rejects 1st half 2008 = 0 2nd half 2008 = 0 1st half 2009 = 0 2nd half 2009 = 0
Quality performance rating = 100%
E-mail Erickson Automatics Inc. Please use the quote
request form below to attach files for quoting.24800 ULYSSES CT. N. E.
ISANTI, MN 55040
PHONE 763-444-4698 TOLL FREE 888-562-7467 FAX 763-444-4699
MAILING ADDRESS: P. O. BOX 216, CEDAR, MN 55011
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